About Us

Many of your queries in relation to travel insurance may be answered through using our FAQ’s (Frequently Asked Questions).

Should you have any other queries, please phone the Customer Service Helpline on 1800 303 102. Our lines are open from 9am to 5pm Monday to Friday (excluding bank holidays). The Customer Service Helpline is administered by AIG Europe S.A.

You can also email us with your query on boitravel.ie@aig.com

About Bank of Ireland Travel Insurance

Bank of Ireland Travel Insurance has been designed by Bank of Ireland Insurance Services Limited to provide you with protection and piece of mind when you are travelling abroad on holidays. Our web site contains a number of product options for you to choose from which enables you to purchase insurance that best suits your needs and financial situation. For your added comfort and convenience you can purchase your insurance on line and all documentation will be issued to you by email.

Bank of Ireland Travel Insurance is underwritten by AIG Europe S.A. who also provides administration and customer service support for the products.

Bank of Ireland

Bank of Ireland Insurance Services Limited "The Company" is authorised as a restricted activity investment product intermediary under the Investment Intermediaries Act 1995. Bank of Ireland Insurance Services Limited’s registration address is Bank of Ireland Head Office, 40 Mespil Road, Dublin 4. Bank of Ireland Insurance Services Limited’s email address is info@boiinsurance.ie. The Company is registered in Ireland No. 137880. VAT No/IE8Y42002P. The main business of Bank of Ireland Insurance Services Limited is to act as agent for non-life insurance products including home, creditor, motor, travel, payment protection, purchase protection, personal accident and hospital cash insurance. The company provides advice in relation to insurance products for which it holds appointments and places orders on its clients’ behalf with the relevant product producers. Bank of Ireland Insurance Services Limited is a member of the Bank of Ireland Group. Bank of Ireland Insurance Services Limited is regulated by the Central Bank of Ireland.

AIG Europe S.A.

AIG Europe S.A. is a provider of innovative products and services to more than half of the country’s top 100 companies as well as many public and private sector organisations and tens of thousands of individuals. We are part of AIG Inc., a world leading general insurance organisation with a 90-year history, serving more than 40 million clients in over 160 countries and jurisdictions. AIG offers an extensive range of products and services, deep claims expertise and excellent financial strength. AIG Europe S.A. is authorised by the Prudential Regulation Authority of the United Kingdom, and is regulated by the Central Bank of Ireland for conduct of business rules.